As we know, it is very important that a firm should pay attention to the training of its staff as there exist many weak points in its various departments. Staff training must have a purpose, which is defined when a firm considers its training needs, which are in turn based on job descriptions and job specifications(規范).

A job description should give details of the performance that is required for a particular job, and a job specification should give information about the behaviour, knowledge and skills that are expected of an employee who works in the position. When all of this has been collected, it is possible to make a training specification. This specifies(詳細說明) that the training department must teach for the successful performance of the job, and also the best methods to use in the training period.

There are many different training methods, and there are advantages and disadvantages in all of them. Successful training performances depend on an understanding of the difference between learning about skills and training in using them. It is frequently said that learning about skills takes place “off the job” in classroom, but training in using these skills takes place “on the job,” by means of such activities as practice in the workshop.

It’s always difficult to evaluate the costs of a training programme. The success of such a programme depends not only on the methods used but also on the quality of the staff who do the training. A company can often check savings in time and cost by examining the work performed by the workers and technicians who have completed a training programme. The evaluation of management training is much more complex than that.

小題1: The writer mainly wants to tell us_____by the passage.A. Why firms should pay attention to staff training

B. Staff training must have a purpose

C. Purposes and methods are most important in staff training

D. How to evaluate a training programme

小題2:A training specification specifies_____A. the training contents and methods

B. the cost and savings of the programme

C. the performance required for a certain job

D. the behaviour, knowledge and skills expected of an employee

小題3:To be successful in training programmes, we must understand the difference between_____A. the purposes and the methods

B. job description and job specification

C. what is taught and how it is taught

D. learning about skills and training in using them

小題4:The underlined word “evaluate”means_____A.find out the price ofB.judge the value of

C.deal withD.expect and believe